Jayanayan Privacy Policy — Everything You Need to Know About How Your Data Is Protected

1 Introduction & Scope

This Privacy Policy Jayanayan Applies to the (jayanayan.click) website and its associated services. By creating an account or using the platform, you are considered to have accepted this policy.

We believe privacy is a fundamental right, not a privilege. That is why Jayanayan has followed one principle from the start — collect only what is absolutely necessary. When you come to our platform, we take your trust seriously.

2 What information we collect

Jayanayan collects three types of information — what you provide directly, what is generated automatically when you use the platform, and what is required for KYC verification.

Information you provide directly:

• Name, date of birth and gender
• Mobile number & email address
• Residential address
• Payment method details (bKash number, bank account, etc.)
• KYC Documents — photo of national ID card, passport or driving licence

Information collected automatically:

• IP address & device type
• Browser and operating system information
• Click and navigation patterns on the platform
• Login times, betting history & transaction logs
• Cookies & local storage data

3 Purpose of data use

Jayanayan uses the information it collects solely for the purposes listed below. Your data is never used for anything outside this list.

4 Sharing Information with Third Parties

Jayanayan does not sell your information to advertisers or data brokers. However, limited data may be shared with trusted third parties where necessary to deliver our services:

• Payment processor: Payment providers such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete a transaction. They operate under their own privacy policies.
• KYC Verification Services: Identity verification is carried out through an internationally recognised KYC partner. Only the information strictly necessary for verification is shared.
• Licensing Authority: Jayanayan is required to provide necessary information when directed to do so by a regulator.
• Law enforcement agencies: Information may need to be disclosed when a valid court order or warrant is issued — this is a legal obligation in every country.

5 Special Protection for KYC Data

Sensitive KYC documents — such as your National ID, passport, or selfie — are given special protection by Jayanayan. They are stored in encrypted form on a server separate from general account data.

The following parties have authorised access to KYC data:

• A limited number of authorised staff within Jayanayan's KYC team
• Regulatory authorities — only upon their formal request
• Law enforcement agencies — when a valid legal order is in place

Once KYC verification is complete, original document images are moved to secure storage and are no longer used in day-to-day operations. If an account is closed, all KYC data is permanently deleted within a maximum of 5 years, in accordance with legal requirements.

6 Cookies & Tracking Technologies

Jayanayan's website and app use cookies. Cookies are small files stored on your device that help the platform remember your preferences. The types of cookies we use:

• Essential cookies: Used to maintain your login session and remember your language preference. These cannot be disabled as they are essential for the platform to function.
• Functional Cookies: Used to remember your preferred odds format or interface settings. You may disable these if you wish.
• Analytics Cookies: Used to understand which pages are visited most and where issues may exist on the platform. This data is anonymised.
• Security Cookies: Used for fraud and bot detection. These cookies are always active.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause certain platform features to stop working properly.

7 Your Rights

You have several rights over your personal data at Jayanayan. You can exercise any of them at any time.

• Right to Access: To find out what information Jayanayan holds about you, submit a request to support. You will receive a response within 30 days.
• Right to Rectification: You may request corrections to any inaccurate information. Some details can be updated directly from your account settings.
• Right to erasure: Once your account is closed and all legal obligations have been met, you may request that your data be deleted.
• Right to Object to Processing: You may object to the processing of data that is handled on the basis of legitimate interests.
• Data portability: You have the right to request your data in a commonly readable format.
• Right to withdraw consent: Where data is processed on the basis of consent, that consent may be withdrawn at any time.

To exercise these rights, support@jayanayan.click— email us or reach out via live chat. Some requests may be temporarily limited during KYC verification or an ongoing investigation — you will be informed of the reason in such cases.

8 Technical measures for data security

Jayanayan follows international standards for data security. The following technical safeguards are currently in place:

• 256-bit AES encryption — for both data in transit and data at rest
• All data transmitted via TLS 1.3 protocol
• Firewall & intrusion detection systems
• Regular Security Audits & Penetration Testing
• Role-Based Access Control (RBAC) for database access
• Automatic alerts for suspicious logins or transactions
• Backup data stored in a separate encrypted location

In the event of a data breach, affected users will be notified within 72 hours along with details of the steps being taken to resolve the issue.

9 Data Retention Period

Jayanayan retains data on a "no longer than necessary" basis. Different retention periods apply depending on the type of information:

Once the designated retention period expires, data is permanently and securely deleted — including from backups.

10 Protection of Minors

Jayanayan's services are intended for users aged 18 and above only. We do not knowingly collect information from minors. If an underage account is identified, it will be immediately closed and all associated data permanently deleted.

If a parent or guardian suspects a minor is using Jayanayan, they are urged to support@jayanayan.click— and prompt action will be taken.

11 Privacy-related contact

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact Jayanayan's Data Protection team:

• Email: support@jayanayan.click (Subject: Privacy Request)
• Live Chat: bottom-right of the platform — active 24/7
• Maximum response time for requests: 30 days

If you are not satisfied with Jayanayan's decision, you have the right to lodge a complaint with the relevant licensing authority.